![]() ![]() If you are receiving specific Zoom errors, search for the error code on Zoom Support or contact Zoom Support. If you want to join a meeting by signing in: Sign in to the Zoom desktop client. ![]() Join a meeting using one of these methods: If you want to join a meeting without signing in, click Join a Meeting. Check information for specific errors or contact Zoom Support Windows macOS Open the Zoom desktop client. If you are experiencing issues joining a Zoom meeting due to an invalid meeting ID, contact the meeting host and request for the correct meeting ID. When the Enter meeting passcode window appears, enter the passcode.Follow these steps to manually enter the meeting ID and passcode. If you are experiencing issues joining a Zoom meeting using a meeting link or through the Zoom desktop client, you may need to manually enter the meeting ID and passcode. Description Error when trying to access a past meeting for a user (both created by API) from the web interface Error Blank screen with error message Invalid meeting ID. In the download center, download and install the latest version of Zoom. If you are seeing an invalid meeting ID message when trying to start your meeting, it is likely that the meeting ID has expired or was deleted.Run CleanZoom to uninstall Zoom completely.Suggestion: Allow the following URLs on your network. Sometimes, this error code can also appear if the meeting has been expired or has been ended by the host that the user is trying to join. Authentication error Issue: The Outlook Add-in has been configured, but will not authenticate and allow you to schedule a meeting. Try contacting the organizer who invited you to the webinar and asking if there is an. Follow these steps to uninstall and reinstall Zoom: Zoom Error Code 3001 represents that the ID which you are using to join a meeting, is not correct, or this has been expired. The meeting ID might be from a past GoTo Webinar that already expired. If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. If you are experiencing issues when trying to join a Zoom meeting using your browser, installing the Zoom desktop client might help. How to troubleshoot when you can’t join a Zoom meeting Install the Zoom client Prerequisites for troubleshooting Zoom meeting issues If you are unable to join a Zoom meeting, try the following steps to troubleshoot the issue. ![]()
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